Resources for product managers: User Empathy

As product managers, it is important to understand users. Even more important is to understand how they feel in certain scenarios. And the ability to really know how our users feel is called User Empathy.

User empathy

I've been reading a lot about the topic, and these are my top resources to answer the following questions

What is it? Why is it important? How to use it to build great products?

1. Building user empathy within product teams‍
2. What Is Empathy in Design Thinking? A Comprehensive Guide
3. How To Empathize With Your Users‍
4. 5 Tips for building empathy with users‍
5. How To Empathize With End-Users
6. How to Increase User Empathy and Build Better Products‍
7. 3 ways to build products users love using empathy‍
8. 3 ways product teams can cultivate user empathy‍
9. Empathy Mapping: A Guide to Getting Inside a User’s Head‍
10. Empathy Mapping: The First Step in Design Thinking